Showing posts with label referral program. Show all posts
Showing posts with label referral program. Show all posts

Friday, March 20, 2009

Spa Trend

I just read an interesting article and thought I'd pass the link on.

In particular, one clear macro trend is emerging: the interweaving of medicine and spas in unprecedented ways, with spas poised to increase their roles in wellness and health care while hospitals evolve to embrace spa-like offerings and hospitality. As the expensive, sickness-oriented Western health care model comes under intense review, spa innovation and influence on both traditional and alternative/complementary medical fronts is growing. With consumers increasingly receptive to preventative wellness solutions and effective non-Western wellness modalities, spas are seizing the opportunity—and the spa-medicine relationship has never been so rich or strong.

Even though the economy continues to slump there is evidence that the spa business is growing. People are recognizing just how important taking time for the spa is for their health. More and more people are recognizing the value of spas for releasing and removing the stress and it's effects.

I've said it before, but spa owners and managers care about people and that is directly related to business. And because they care they look for creative ways to meet the needs of their customers.

If you are a spa owner, remember to check out MoreSpaTraffic how we can help increase your traffic, connect with your customers, and double your referrals. Right now you can try it out with our 14 day free trial period.

Monday, March 16, 2009

Creating Effective Loyalty Programs

I read this blog post today and thought that it applies greatly to any service oriented business and wanted to share it here. 

Creating Effective Loyalty Programs 

I’ll never forget the first time I walked into one of my favorite restaurants. I was greeted at the door, had a good experience with my server and enjoyed my meal. At the end of the meal, our server asked if I’d like to be part of their “Special VIP” club.  My first thought, of course, went to how much this “Special VIP” program was going to cost me. When the server explained that there was no cost to the program and that I would be receiving special email offers, I signed up and gave my information without giving it another thought.


It's well worth reading and it's the sort of thing we help spa owners do with our marketing program at More Spa Traffic.

Connecting with customers on a personal level is key to keeping them coming back. But not only do you keep them coming back by offering them great value and care, they will in turn bring more customers to your spa.