Wednesday, July 29, 2009

Pumkin Seeds and Growing and Harvesting Foods for Spas.

Good afternoon!

I just came across a couple of interesting items today on the Internet and I thought I'd share them with you.

The first was news to me. I had no idea that pumkin seeds were such a great source of nutrition and health. I found it via a twitter follower
@SerendipityJane

My twitter account of course is
@MoreSpaTraffic.

Any way, here's the link to the interesting low down on Pumpkin seeds:

The Benefits of Pumpkin Seeds.

The next item of interest is this item from Vision Spa Retreat:

Growing for spas: a local enterprise

The demand for body care products has proliferated dramatically, along with the growing spa industry. 'Green' products have commanded a premium (and not always justifiable) market price. With increasing evidence of green washing, body care product manufacturers face scrutiny from conscious consumers who also represent a significant percentage of spa consumers.

This ought to encourage spas and other related venues to examine their choices and offerings more closely. The best and most creative solution, I believe, is to source local and to involve the community - from suppliers, to staff, to customers - in the creation of a unique and varied spa menu. For a spa venue, making food-based spa treatments, including sourcing local materials for these, will require either:
  • establishing their own on-site organic garden, perhaps with bee hives for honey and wax, or
  • researching and networking to find good and reliable local suppliers
Click over to read the full piece. It's quite good.

Don't forget that if you are a spa owner or manager of a spa, be sure to check out our website at MoreSpaTraffic.com
and see the video on how we can help you connect outside your walls over the Internet with your clients. See our video which shows how we can help you with our program.

Wednesday, July 22, 2009

It's about Customer Service in the Spa Industry.

I was reading and twittering today and there was continuing thought which popped out to me yet again.

A successful business requires great customer service. Sure, you can offer a unique and new beauty product or a great new massage technique, but if you can't back it up with quality customer service you won't go far.

The reason why is that quality customer service for your client builds a relationship and a relationship lasts.

Here's an article that got me thinking on this today:


The Spa Industry has long struggled with finding good customer service for the front desk. If you ask any salon or spa owner what position is the most important in their business, most will say it’s the front desk. Why then is finding qualified individuals to work the front desk in a salon or spa such a struggle?

Valentina Chistova, owner of Aquamedica Salon and Day Spa in Long Branch, NJ shares her thoughts on the day spa industry’s struggle to hire professional help for the front desk.

Here's another that fit in:



5. Customer Service
You're in the business of pampering your customer. There's no such thing as being too attentive in this highly competitive industry.

Don't forget that if you are a spa owner or manager of a spa, be sure to check out our website at MoreSpaTraffic.com and see the video on how we can help you connect outside your walls over the Internet with your clients. See our video which shows how we can help you with our program.